RETURNS
ALL SALES ARE FINAL on sale items, promotion purchases (purchases with discount code or coupon), undergarments, swimwear, jewelry and paper goods.
IN-STORE RETURNS (Houston)
Returns are accepted within 7 days of purchase for a STORE CREDIT only. All Sale item purchases are FINAL SALE.
ONLINE RETURNS
Returns are accepted within 7 days of receiving for full refund on full price merchandise ONLY. Returns with a postage mark over 7 days of delivery date will receive a store credit only and possibly a 20% restocking fee. To start a return, you must request an RA# at returns@mrlarkin.net. Kindly see details below.
All returns must be approved by Mr. Larkin.
Items must be returned in original and unused condition with all tags/packaging attached and in sellable condition. Mr. Larkin will not issue a refund until return merchandise has been received. Mr. Larkin reserves the right to refuse any return merchandise.
Exchanges will incur additional shipping charges.
International returns are for STORE CREDIT ONLY. For all international orders (outside the US), an exchange may only be authorized if the customer pays for all shipping and duties both directions. International orders can receive a store credit only for returned merchandise.
HOW TO MAKE A RETURN*
Please email returns@mrlarkin.net to request a Return Authorization number. Kindly include your name, order number and item(s) you wish to return. Our returns team will issue you a unique #RA number to include in your return.
Do not return any product(s) with out an RA# they may be rejected.
Once you receive your RA#, you can complete your return by mailing within 48hrs and including your RA# on the outside of the return package and shipping with a trackable delivery method to:
US/ NORTH AMERICA RETURNS:
Mr. Larkin
RA#
1926 Bissonnet St
Houston, TX 77005
SHIPPING
Free First Class Shipping on all US domestic orders of $350 or more.
Once your order has been processed please allow 1-3 business days for your order to be completed and shipped. Normally we process in 24 hours, but we are a very small team so sometimes there can be a small delay. We greatly appreciate your patience.
All US & International orders ship from Houston, Texas.
We work on a flat rate system and offer free shipping on all US domestic orders of $350 or more. We ship all orders First Class & Priority using the USPS and UPS, which take up to 1-7 business days depending on your location. We are able to do rushed shipping. Please see all rates below.
USPS Priority (1-7 business days)- $8
UPS Ground (1-5 business days)- $10
UPS 3-day Select (1-3 business days)- $15
UPS 2nd day Air (2 business days)- $20
US Express (1-2 business days)- $45
Mexico & Canada UPS Standard (2-8 business days)- $35
Mexico & Canada UPS Express (1-3 business days)- $45
International/ UPS Expedited (3-7 business days) $45
International/ UPS Express (2-5 business days) $60
Once we have shipped your ordered goods, Mr. Larkin is not responsible for any loss, damages or delays.
All shipments are insured for the value of the merchandise. We only deliver with signature upon request.
Mr. Larkin is not responsible for any additional taxes, fees or duties. Please email customer care with any additional shipping questions.
TRACKING
Once your order is completed, you will receive an email confirmation & receipt with your order details, and a separate email will follow with tracking info via Stamps.com.
Please note customer care and parcel distribution are CLOSED on weekends.