TERMS & CONDITIONS
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US RETURNS
Returns are accepted full price merchandise only. Returns must be requested within 7 days of receiving. To start a return, you must request an RA# at returns@mrlarkin.net. Kindly see details below.
The buyer is responsible for any return shipping costs. This includes orders with free shipping.
All returns must be approved by Mr. Larkin.
Items must be returned in original and unused condition with all tags/packaging attached and in sellable condition. Mr. Larkin will not issue a refund until return merchandise has been received. Mr. Larkin reserves the right to refuse any return merchandise.
Exchanges will incur additional shipping charges.
Please ship with a trackable delivery method to:
Mr. Larkin
RA#
1926 Bissonnet St
Houston, TX 77005
Once a return is approved, refunds will be made in 7-10 business days.
INTERNATIONAL RETURNS
International returns are for store credit only. For all international orders (outside the US), an exchange may only be authorized if the customer pays for all shipping and duties both directions. International orders can receive a store credit only for returned merchandise.
If an international parcel is rejected the purchaser will be responsible for any additional fees for the rejected return, and the result of such return will strictly result in a store credit minus added fees. A store credit will be issued only when the items are returned to Mr. Larkin.
HOW TO MAKE A RETURN*
Please email returns@mrlarkin.net to request a Return Authorization number within 7 days of receiving your order. Please kindly include your name, order number and item(s) you wish to return. Our returns team will issue you a unique #RA number to include in your return.
Do not return any product(s) without an RA# they may be rejected.
Once you receive your RA#, you can complete your return by mailing within 48hrs and including your RA# somewhere on the outside of the return package. If a stage mark over 2 days of receiving your RA# your return will receive a store credit only and possibly a 20% restocking fee.
Please ship with a trackable delivery method to:
Mr. Larkin
RA#
1926 Bissonnet St
Houston, TX 77005
Once a return is approved, refunds will be made in 7-10 business days.
IN-STORE RETURNS
MR. LARKIN HOUSTON
Returns are accepted within 7 days of purchase for a store credit only. All Sale item purchases are a final sale.
SHIPPING
Free First Class Shipping on all US domestic orders of $350 or more.
Once your order has been processed please allow 1-3 business days for your order to be completed and shipped. Normally we process in 24 hours, but we are a very small team so sometimes there can be a small delay. We greatly appreciate your patience.
All US & International orders ship from Houston, Texas.
We work on a flat rate system and offer free shipping on all US domestic orders of $350 or more. We ship all orders First Class & Priority using the USPS and UPS, which take up to 1-7 business days depending on your location. We are able to do rushed shipping. Please see all rates below.
USPS Priority (1-7 business days)- $8
UPS Ground (1-5 business days)- $10
UPS 3-day Select (1-3 business days)- $15
UPS 2nd day Air (2 business days)- $20
US Express (1-2 business days)- $45
Mexico & Canada UPS Standard (2-8 business days)- $35
Mexico & Canada UPS Express (1-3 business days)- $45
International/ UPS Expedited (3-7 business days) $45
International/ UPS Express (2-5 business days) $60
Once we have shipped your ordered goods, Mr. Larkin is not responsible for any loss, damages or delays.
All shipments are insured for the value of the merchandise. We only deliver with signature upon request.
Mr. Larkin is not responsible for any additional taxes, fees or duties. Please email online@mrlarkin.net with any additional shipping questions.
TRACKING
Once your order is completed, you will receive an email confirmation & receipt with your order details, and a separate email will follow with tracking info via Stamps.com.
Please note customer care and parcel distribution are CLOSED on weekends.
SALE
ALL SALES ARE FINAL on sale items, promotion purchases (purchases with discount code or coupon), undergarments, swimwear, jewelry and paper goods.
PAYMENT
We accept Visa, Mastercard, AMX, Discover and Maestro. We also accept payments via PayPal and Afterpay. If you have any payment inquiries please email online@mrlarkin.net. All payments will be processed immediately and will be withdrawn from your account in 1-4 business days.
When purchasing with a PROMO CODE, STORE CREDIT or GIFT CERTIFICATE, please enter the provided code in the DISCOUNT CODE box at checkout. Select APPLY to see the final total. Please note that orders purchased with a promo code will be treated as a FINAL SALE.
TAXES & DUTIES
In US, only residents of Texas will be charged a sales tax of 8.25%. Mr. Larkin is not responsible for any additional taxes, fees or duties that may incur on orders outside of US. Additional taxes and fees are the responsibility of the client.
As previously stated above, if an international parcel is rejected the purchaser will be responsible any additional fees for the return, and the result of a return will strictly result in a store credit minus added fees.
AVAILABILITY
While we try to update our site and stock daily, we cannot guarantee availability of any product.
If you have ordered an item that is not available or delayed we will notify you via email or telephone. If we are unable to contact you, we will treat the order as cancelled.
MEMBERSHIP/ REWARDS
To become a member please save your information at checkout or sign up below. Why become a member? Besides the fact that you may receive a tiny bit of extra love, here’s a few reasons to entice you…Members will get early access to our limited production drops before they are available to the rest of the world. Members will be the first to know about new arrivals and sales before everyone else. Each month there will be a Members Only Promotion with special offers only available to you!
SIZING / MEASUREMENT
We stock many brands from many different countries. In order to help you find the best fit we have included a sizing conversion chart and measurement diagram here. Please also find detailed measurements of our house models and actual garment on each product page. If you have any questions you can always email online@mrlarkin.net
PRIVACY
We are dedicated to keeping privacy protected. Please feel free to email us at online@mrlarkin.net or call with any questions or concerns. Thank you for your trust and support.
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